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    "markdown": "## Schedule of Analysis Charges\n\nApplicable from 1 April 2026  \u00b7  Supersedes the schedule of 1 April 2025\n\nThe charges below apply to samples submitted under an open account. They are per sample and\nexclude value added tax. Turnaround is counted in working days from booking in, not from delivery.\n\n| Determination | Method | Turnaround | Charge per sample |\n| --- | --- | --- | --- |\n| Total suspended solids | KAL-M04 | 2 days | \u00a318.40 |\n| Chloride | KAL-M11 | 3 days | \u00a321.75 |\n| Ammoniacal nitrogen | KAL-M12 | 4 days | \u00a326.50 |\n| Total oxidised nitrogen | KAL-M13 | 5 days | \u00a329.20 |\n| Orthophosphate | KAL-M15 | 6 days | \u00a331.60 |\n| Dissolved organic carbon | KAL-M22 | 7 days | \u00a344.05 |\n| Metals suite, eleven elements | KAL-M31 | 8 days | \u00a396.80 |\n| Particle size distribution | KAL-M47 | 10 days | \u00a358.35 |\n\nSamples that require digestion before analysis are charged at the rate shown plus \u00a39.15. A minimum charge of \u00a375.00\napplies to a single submission. Determinations not listed are quoted on request.\n\n## How to submit samples\n\nEvery submission needs a completed submission form, which is available from reception, from the sampling\nofficer, or as a download. The form asks for the client reference, the sampling point, the date and time of\nsampling, the determinations required and a contact for the report. A submission that arrives without a form is\nbooked in as received but is not analysed until the form follows, and the turnaround runs from the day the form\narrives.\n\nSamples may be delivered to reception between 08:00 and 17:30 on weekdays and between 09:00 and 12:00\non Saturdays. Clients who hold a key may use the refrigerated drop box at the rear entrance outside those\nhours. Anything left elsewhere on the site is not accepted, and anything left in the drop box over a weekend is\nbooked in on the Monday.\n\n## Containers and preservation\n\nContainers are supplied without charge in the quantities a client's usual programme requires, and are collected\non the same round wherever that is practical. Containers for metals are acid-washed and must not be rinsed at\nthe sampling point. Containers for microbiology are sterile and single-use. Samples arriving in containers this\nlaboratory did not supply are accepted at the client's risk, and the report carries a note to that effect.\n\nPreservation up to the point of delivery is the client's responsibility. Samples for suspended solids and for\nparticle size need no preservative but should be kept cool and delivered within twenty-four hours. Samples for\nammoniacal nitrogen should be chilled from the moment of sampling; a result on a sample that has not been is\nreported with a note saying so.\n\n---\n\n## Turnaround and priority work\n\nThe turnaround shown against each determination is the normal one and is counted in working days from\nbooking in. It is the time to the issue of the report and not the time to the analysis, which is usually a day or two\nearlier. A submission arriving after 15:00 is booked in on the following working day.\n\nPriority work is accepted where the laboratory has capacity. A submission marked priority is booked in ahead of\nthe queue and reported in half the normal turnaround, rounded up to the next working day, and is charged at\nthe rate shown plus fifty per cent. Priority cannot be arranged retrospectively: a submission already in the\nqueue keeps its place.\n\n## Reports\n\nReports are issued by e-mail to the contact named on the submission form, with a copy to the account address\nwhere the two differ. A report is issued once. A corrected report, where one is needed, is issued as a new\ndocument with its own number and says on its face what it replaces and why.\n\nResults are reported against the method used and to the number of figures that method supports. A result\nbelow the limit of detection is reported as less than that limit and never as zero. The laboratory does not\ninterpret results against a standard or a discharge consent unless the client asks in writing, and such an\ninterpretation is quoted separately.\n\n## Sampling by the laboratory\n\nThe laboratory will take samples on a client's behalf where the site is within thirty miles of Braithe Road.\nSampling is charged by the visit and not by the sample: sixty-eight pounds for a visit of up to two hours and\nthirty-four pounds for each hour after that, with the analysis charged at the rates above. A visit that cannot be\ncompleted because the site is inaccessible is charged at half rate.\n\nWhere our own staff take the sample the report says so, and the laboratory accepts responsibility for the\nmanner of sampling as well as for the analysis. That is the only circumstance in which it does.\n\n## Hazardous samples\n\nA sample known or suspected to contain anything hazardous must be declared on the submission form, with\nthe hazard and the reason for suspecting it. An undeclared hazardous sample is a serious matter: the\nsubmission is stopped, the client is telephoned, and the laboratory may decline further work from that source\nuntil it is satisfied about the declaration.\n\nThe laboratory does not accept asbestos in any form, material of unknown provenance, or material from a site\nunder a statutory notice without prior arrangement. Nothing in this schedule obliges the laboratory to accept a\nsample it judges unsafe to handle.\n\n## Subcontracted analysis\n\nA determination not held in-house is subcontracted to a named laboratory and charged at cost plus ten per\ncent. The report identifies every subcontracted result and names the laboratory that produced it. A client may\nrefuse subcontracting on the submission form, in which case the determination is returned as not undertaken\nrather than sent out.\n\n## Quality control\n\nEvery batch carries a blank, a duplicate and a spiked recovery, and is not reported until all three are within their\ncontrol limits. Where a control fails, the batch is repeated from the retained sample; where the retained sample\nis insufficient the client is told and asked whether to resample.\n\n---\n\nThe laboratory takes part in the quarterly proficiency scheme for each accredited determination. Scheme results\nfor the last two years are available to clients on request, including the two occasions in that period on which a\nresult fell outside the acceptable range.\n\n## Confidentiality\n\nReports and the data behind them belong to the client, and the laboratory releases neither to a third party\nexcept where a statute requires it or the client has agreed in writing. Where a statute requires it the laboratory\ntells the client, unless telling the client is itself prohibited.\n\nAnonymised results are used for the laboratory's own quality control and method development, and appear in\naccreditation assessments. Nothing that identifies a client or a site is used in that way.\n\n## Accreditation\n\nAccreditation covers the methods listed with the exception of the particle size method, for which results are\nreported as not accredited. The current schedule of accreditation is available on request and is reissued\nwhenever it changes. A method under assessment is reported as accredited only from the date the assessment\nis confirmed, whatever the date of the analysis.\n\n## Standard conditions\n\n**1.** These conditions apply to all work carried out by the laboratory unless a written agreement says otherwise.\n\n**2.** Results relate only to the samples as received. The laboratory does not accept responsibility for the manner\nof sampling unless its own staff took the sample.\n\n**3.** An account is due thirty days from the date of invoice. The laboratory may decline to book in further work on\nan account more than sixty days in arrears.\n\n**4.** Charges are reviewed each April. The schedule in force on the day a submission is booked in is the schedule\nthat applies to it.\n\n**5.** Analysed samples are kept for twenty-eight days after the report is issued and are then disposed of. A client\nwho needs a sample kept longer must say so on the submission form.\n\n**6.** The laboratory's liability for any submission is limited to the charge for that submission, except where a\nstatute provides otherwise.\n\n**7.** A complaint about a report should be made in writing within twenty-eight days of its issue and will be\nanswered within ten working days.\n\n**8.** These conditions are governed by the law of England and Wales.",
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